Most product metadata is trusted by recipients. However, Weights and Dimensions data is often not trusted and is re – measured by each recipient causing wasteful duplication when the data could have been correct at source. Errors in Weights and Dimensions data can lead to a number of issues including poor customer service and increased shipping costs.
In 2018, the BIC Weights & Dimensions Task & Finish Working Group (T&FWG) led a project to identify the criteria for best practice in this area. This Group was disbanded in December 2018, following the completion of the project, and its output can be found on this webpage, below.
This document will be of interest and relevance to Publishers, Distributors and Retailers alike.